Box Office Hours

Administrative/Daily Box Office
Monday – Friday
 10am – 6pm (or until curtain time on performance dates)

Saturday - Sunday (of performance dates only): Box office opens 1 hour prior to curtain
Phone: 215-568-8079 | Theatre at The Drake, 302 S. Hicks Street, Philadelphia, PA 19102

BOX OFFICE EMAIL: Boxoffice@interacttheatre.org

***Phone will be unavailable starting 30 minutes prior to showtime***


Fees

HANDLING
$2.50 on individual tickets under $20
$4.50 on individual tickets over $20

Tickets purchased in-person and paid for by cash or check are not subject to the above fees.

PROCESSING
$8.00 per Subscription


Exchanges & Cancellations

All sales are final — no refunds or exchanges.

Subscribers may exchange tickets within the purchased series at no cost. An additional upgrade fee may apply if exchanging outside of your series.

Performances will occur as scheduled unless the City of Philadelphia is closed by the Mayor’s Office. In the event of a cancellation, the Box Office will make every attempt to notify you and arrange attendance for an alternate date. InterAct does not offer refunds due to severe weather; however, emergency exchanges can be made up to two hours prior to curtain time.


Group Sales

For groups of 10 or more, please call 215-568-8079 for pricing and information. Groups receive up to 25% off ticket prices, ranging from $15 – $33 per ticket with additional discounts for seniors and students.


Pick-Up & Late Seating

Single tickets are held at will call within one hour of performance start time. Subscribers will have tickets mailed to them prior to the first show of the season. Tickets can be picked up at the Box Office during regular business hours.

Late seating is solely at the discretion of management. After 10 minutes, we may not be able to guarantee a seat. Doors open prior to performance start time, please join us for a snack or drink before the show.


Student & Industry Discounts

$15 student and industry tickets (credit card fees apply). Proof of industry and Student ID are required.


Pay-What-You-Can

At the beginning of every InterAct production run, the theatre holds a Pay-What-You-Can (PWYC) performance that benefits one of our partner organizations.


General Admission

All seating is general admission.

Subscribers are invited to enter the theater first for priority seating.


Accessibility

Wheelchair accessible as well as mobility and audiovisual accessible seating is available. Special seating requests should be made prior to show time by calling the Box Office at 215-568-8079.


Children

We do not recommend bringing children under 16 to InterAct productions. We ask parents and guardians to use discretion when choosing a performance. Children under the age of 10 will not be admitted. Please call the Box Office at 215-568-8079 if you have any questions as to the age appropriateness of an InterAct production.


Miscellaneous

Photography and/or videography of any kind is strictly prohibited in the theater. Equipment will be confiscated and violators are subject to immediate ejection from the theater with no refunds.

Please silence all electronic devices before entering the theater or leave them with House Management.

Smoking is prohibited anywhere in the building.