Box Office Information
InterAct's box office and mailing address is:
302 S. Hicks Street
Philadelphia, PA 19102
Find us in the Proscenium Theatre at The Drake (entrance closer to Spruce Street). Look for the black sign with white lettering.
Monday – Friday: 2pm – 6pm, or until curtain time during performances
Saturday - Sunday (performances only): Box office opens 1 hour prior to curtain
Administrative Offices: Monday-Friday, 10am - 6pm
Get In Touch
Please note that phones will not be available beginning 45 minutes before a performance.
Box Office Policies
Exchanges & Cancellations
All sales are final. There are no refunds for ticket or subscription purchases.
Exchanges are available for the following:
Single ticket exchanges incur a $3.00 fee per ticket, plus any difference in price that may occur.
Subscribers may exchange tickets with no fees. Should a ticket be exchanged into a higher-priced performance, subscribers only pay the difference in subscription price.
Flex Subscribers exchange for no cost -- learn more here.
Performances will occur as scheduled unless the City of Philadelphia is closed by the Mayor’s Office. In the event of a cancellation, the Box Office will make every attempt to notify you and arrange attendance for an alternate date. InterAct does not offer refunds due to severe weather. However, emergency exchanges can be made up to two hours before curtain.
Pick-Up & Late Seating
Single tickets are held at will call within one hour of performance start time. Subscribers will have tickets mailed to them prior to the first show of the season. Tickets can be picked up at the Box Office during regular business hours.
Late seating is solely at the discretion of management. Once the performance has been in progress for 10 minutes, we may not be able to guarantee a seat. Doors typically open 20-30 minutes before curtain.
All seating in the Theatres at The Drake is general admission.
Subscribers are invited to enter the theatre first for priority seating.
Wheelchair accessible, as well as companion seats, mobility, and audiovisual accessible seating is available. Seating requests should be made prior to show time by calling the Box Office at 215-568-8079 or emailing email@example.com.
We do not recommend bringing children under 16 to InterAct productions. We ask parents and guardians to use discretion when choosing a performance. Children under the age of 10 will not be admitted. Please call the Box Office at 215-568-8079 if you have any questions as to the age appropriateness of an InterAct production.
Looking to see theatre while your kids have fun? Check out our Parents' Day Out performances and subscriptions--a performance for you, theatre-themed childcare for your kids!
ACCESS Cardholders can use their card at InterAct for just $2, thanks to ACCESS Philly, a city-wide initiative led by Art-Reach.
How It Works: It’s easier than ever. By simply showing your ACCESS Card paired with a valid photo ID when purchasing admission or tickets, Cardholders pay the deeply discounted rate of $2 per person for the Cardholder and up to three additional people!
ACCESS Restrictions: Guests must present a valid ACCESS Card along with a photo ID to receive the discount. All purchases must be made in person during box office hours. One (1) ACCESS Card admits up to four (4) people at a rate of $2 per person, or allows the purchase of up to (4) tickets at a rate of $2 per person. The discounted price is to be paid by the visitor, not through their EBT card. The ACCESS Philly discount is not valid on special exhibitions or features, special events, or with any other offers or group rates. You can find out more about ACCESS Live here.
Photography and/or videography of any kind is strictly prohibited in the theater. Equipment will be confiscated and violators are subject to immediate ejection from the theater with no refunds.
Please silence all electronic devices before entering the theater, or leave them with House Management.
Smoking is prohibited anywhere in the building.
Ticket Prices and Discounts
First Thursday after Opening Night: $25.00
Join us for a pre-show
First Thursday happy hour
Weekdays (Tuesday - Thursday): $35.00
Weekends (Friday - Sunday): $40.00
Join us for post-show discussions
after every weekday or weekend
Opening Night: $50.00
Includes a post-show reception with complimentary refreshments
Subscribers save up to 20% on single ticket prices.
Single tickets purchased by credit card incur a credit card fee per ticket:
$3.00 per ticket for tickets under $30.00
$5.00 per ticket for tickets $30.00 or more
Subscribers pay a one-time handling fee of $7 per subscription.
Single ticket discounts are available for:
Students: $15 with valid ID
Seniors (aged 65+): $5.00-off general tickets for Weekday and Weekend performances
Subscribers: 15% off additional tickets
Looking to bring a group of 6 or more? Groups can receive up to 20% off single ticket prices. To learn more or to make arrangements for your group, contact Erin Washburn, Literary & Patron Services Manager, at firstname.lastname@example.org.
Are you a last-minute theatre-goer willing to take a chance? InterAct offers a limited number of half-priced tickets for same-day, in person purchases. Inter/HALF tickets are subject to availability; no more than 20 tickets will be available for an eligible performance; and when they're gone, they're gone. Learn more here.
On the Thursday before the first ticketed performance of each production, InterAct hosts a public pay-what-you-can final dress rehearsal. All proceeds from this final dress rehearsal go directly to one of our community partners such as Warrior Writers, WOAR (Women Organized Against Rape), Asian Arts Initiative, HIAS PA, and more.
To learn more about our pay-what-you-can, contact the Box Office at email@example.com or (215) 568-8079.
Please note that our pay-what-you-can final dress rehearsal is subject to production needs—in the event of actor illness or requested rehearsal time, this rehearsal may not be open to the public.